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We started in 2014 as a Regis franchisee. During our early days, we realized that our store's phone system was outdated and uninspiring—it lacked the professional touch needed to make a great first impression on customers. As technology and phone system experts, we decided to take matters into our own hands and develop a superior communication solution for our business.
What started as an internal improvement soon became a game-changer. Seeing the success of our system, we recognized the opportunity to help other franchisees optimize their phone systems as well. This marked the beginning of AVIVAVox as a dedicated VoIP provider.
To offer the highest quality service, we partnered with Allison Smith, known as the "Asterisk Voice." Allison is a world-renowned voice talent who has recorded IVR systems for major brands like Royal Caribbean, 3M, NASA, State Farm, PetSmart, and Kennedy Space Center. Through this collaboration, we provide our customers with professionally recorded, high-quality IVR prompts that enhance the customer experience. Learn more about Allison at theivrvoice.com.
At AVIVAVox, we provide hosted Voice over IP (VoIP) telephone services and IT consultancy solutions tailored to the needs of small and medium businesses. Based in Orlando, Florida, we specialize in helping business owners enhance communication efficiency while reducing costs.
We understand that your phone system is the backbone of your customer interactions.
That’s why we provide customized solutions, reliable service, and ongoing support to
ensure your communication infrastructure is always running smoothly.
Ready to upgrade your business communication? Contact us today to learn how AVIVAVox
can enhance your phone system while saving you money!
AVIVAVox delivers cutting-edge VoIP phone solutions and IT consultancy to businesses looking for smarter, more efficient communication. Our hosted phone services provide crystal-clear calls, advanced call management features, and seamless integrations, allowing businesses to improve customer interactions and streamline operations. We also help companies optimize their internet and phone service costs, ensuring they receive high-quality service without unnecessary expenses. Additionally, we offer backup internet solutions to keep businesses online even during outages, preventing costly downtime and lost opportunities. Whether you need a complete business phone system, expert IT guidance, or a cost-effective communication strategy, AVIVAVox is your trusted partner.
Whether you run a local shop or a growing enterprise, we offer scalable and affordable communication solutions.
Business phone services tailored to the unique needs of independent pharmacies, ensuring reliable communication with customers and suppliers.
A well-designed IVR (Interactive Voice Response) or on-hold message can be the difference between a satisfied customer and a frustrated caller. At AVIVAVox, we specialize in crafting intuitive, professionally recorded IVR trees and on-hold messages that enhance caller experience. We eliminate common pitfalls like endless menu options, unclear prompts, and excessive wait times. By applying best practices in call flow optimization, we ensure that customers get the information they need quickly and efficiently—without feeling trapped in a robotic loop. With our expertise, your phone system becomes a tool for engagement, rather than an obstacle.
At AVIVAVox, our vision is to provide the most up-to-date technology without compromising human interaction. We believe that an effective phone system should make callers happy, not frustrated by endless menus or confusing options. Our approach ensures that businesses can leverage modern VoIP capabilities while maintaining a personalized, customer-friendly experience.
We also understand the unique needs of franchisees, who require reliable and cost-effective solutions. Our industry-specific offerings strike the perfect balance between affordability and value, ensuring that businesses can access high-quality communication tools without overspending. By tailoring our solutions to the operational demands of franchises and small businesses, we enable them to stay competitive and connected without unnecessary financial strain.
We specialize in supporting franchisees (like Supercuts, SmartStyle, SportClips, Great Clips, Subway, and more). As franchisees ourselves, we understand the operational challenges and provide tailored phone solutions that support multi-location businesses.
Is your business making the right first impression over the phone? Have you ever wondered how many potential sales are lost due to missed calls or outdated phone systems?
What if your phone system could help increase customer satisfaction and drive more revenue?
Do your customers feel valued when they call your business?
Is your current phone system limiting your growth?
At AVIVAVox, we believe communication should be a business asset, not a limitation. Whether you’re looking for a more professional call experience, better call management, or cost-saving VoIP solutions, we’re here to help.
PO BOX 783811
Winter Garden, FL 34778
[email protected] 321-204-0011 / 321-204-0010